FAQ

THE ANSWERS YOU NEED

 

How do i purchase?

Browse the site via SHOP. DECIDE. CHECKOUT.

How will I know if an item is out of stock?

A ‘Sold Out’ banner will be displayed by an item if it is out of stock. In rare cases, a product may be available when you place an Order but sold out by the time we process the Order. Should this happen, we will notify you.

TO MAKESURE, do check our instagram post time to time, sold out items will be updated there as well

How do I contact Customer Service?

You can easily reach us at "dionbeautemalaysia@outlook.com". or on our other socials

INSTAGRAM @dionbeautemalaysia

How can I track my order?

Tracking info will be updated by email, if the order was placed from the site, & if the order was placed through our instashop, tracking info will be updated personally through direct message until we sort out our payment gateway

I have not received my order?

If you have not received any tracking information 2-3 days after making a payment, do reach us at dionbeautemalaysia@outlook.com

OR

Instagram : @dionbeautemalaysia

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